Un-shipped Orders COD orders can be cancelled directly from the registered account before it gets shipped. For prepaid orders, please contact our Customer Care at firstname.lastname@example.org to cancel the order and put in a refund request.
Shipped Orders If the order is shipped already, unfortunately we wouldn’t be able to cancel it. However, you can politely refuse to accept the shipment and let us know about it.
Our Customer Care representatives will help you out with customized solutions wherever possible.